The leading family experience will appear here.
Protected staging area
Welcome back.
Live staging data
Family Voice control room
Evidence library
The complete family experience picture
Every view is calculated from the selected survey cycle and centre. No score is estimated when the survey has not collected the evidence.
Reflective practice
Suggestions grounded in family voice
Use these prompts to explore lower-scoring areas, strengthen practice and decide what belongs in continuous improvement planning.
Interface preferences
Make the control room work your way
Workspace defaults
Choose where administration begins
Preferences are stored only in this browser. They do not change what another administrator sees.
Platform status
Secure staging environment
Administrator security
Change the portal password
Changing the password signs out every other administration session. Use a unique password that is not shared with another service.
Data tools
Keep a portable record
Download the selected cycle for leadership review, analysis or secure record keeping.
Export selected cycleTest-data cleanup
Open Family responses to permanently remove an individual test, duplicate or invalid submission. Each deletion requires a reason and typed confirmation.
Anonymous data register
Every stored survey submission
This security view contains only an anonymous reference, submission time, centre and survey cycle. Family answers and identifying details are not displayed here.
Family voice story
Your centre pulse is taking shape.
More responses will reveal a useful pattern.
Wattle & Wonder signals
See the experience behind the numbers
Brand-specific indicators combine related family questions. They support leadership reflection and are not regulatory ratings.
NQS practice prompts
Best-practice ideas for areas needing attention
Prompts are aligned to ACECQA’s published Quality Area guidance. They support reflection and do not represent an ACECQA assessment or approval.
Review origins
Total score by room
Each marker represents one submitted family review. Colours remain consistent for Babies, Toddlers and Kindy.
Start here
Prepare this survey from start to finish
Follow the four steps below. Surveys are protected from editing after family responses arrive.
Weekly rollout
Invite a small group of families each week
Choose the group name, starting date and number of families to contact each week.
Your surveys
Create or manage a survey
Email rollout
Invite families in one calm review
Paste up to 100 addresses. Recent recipients are clearly marked and can be unticked together before anything is sent.
Recent rollouts
Question workshop
Shape the selected survey cycle
Cycles with responses are locked. Duplicate one to create an editable next-quarter version without changing historical results.
Question bank
Add useful measures without writing from scratch
Questions are positively framed, mapped to a Quality Area and added only to the selected editable draft.
Centre improvement map
Turn family experience into focused action
Categories group related survey questions. They support reflection and planning; they are not ACECQA ratings.
Metric studio
Choose the story you need today
Live question metrics
Patterns by question
Participation quality
Survey participation
Opened uses the corrected campaign count after repeated internal testing was removed. Completed remains the live submission total.
Family Voice Library
Review, organise and retain every response
A private working record for leadership. Optional context never asks for a family or child name.
Response rhythm
Last 14 days
Private review queue
Written family feedback
Comments stay private. Assign themes for analysis; never publish family words automatically.
Continuous improvement
Family Voice administration
Private leadership data
Comment concern archive
Written comments are classified for internal analysis only. They are never included in family displays or public reports.